I filed a claim with the retailer, they sent their expert at my expense. Have this Stearns and Foster high profile for just over a year. Have rotated the mattress periodically as specified but just not durable even though the warranty is 10 years. Different Much better than the last mattress that caved in the middle. The middle is already sagging. Just like other postings - I was also told to just keep having a rep come out until it reaches 1 1/2". I would reorder. I will have to do my research more thoroughly next time before I purchase a new bed. The Rockwell feels quite firm, and is designed for those who enjoy a mattress that feels quite solid, but with a touch of initial padding. We just laid there for couple more hours and enjoyed each others company. Everyday when I wake up after sleeping on this mattress my back hurts more than it does all day. I have the bedding for less than 5 years. Plus it was measured many hours after I had awaken and was off the bed, whereas any indentation that was there had risen to a perceived normal level. I'm out $550, have no bed to sleep on, and couldn't be more furious. The competing company? Which is a process consisting of taking numerous photos of the king size bedding: remove mattress, box spring take photos, measure sinkhole with a string etc. Jul 17, 2020 - Kirkland Signature by Stearns & Foster Lakeridge King Mattress Only Sealy Box Spring Not Included The 2nd model in the Stearns and Foster line, the Stearns and Foster Estate Rockwell Luxury Firm is one of the best overall values this year. I'm disgusted! Now it's even more important to make sure we're doing everything to keep you and the delivery personnel safe. JavaScript seems to be disabled in your browser. It was soft enough to be comfortable and fall asleep in easily. This bed is amazing. Sustainably sourced, this fiber is used in athletic wear and high end garments because of it's ability to wick away moisture and help keep you cool and dry for a more restful night's sleep. I noticed the indentations about a year after purchase. Im a stomach sleep and this mattress turned onto a nightmare I hated how soft it was and when I was watching tv my bottom would sink in all the way. The photos did not show the sinkhole correctly due to our inexperience of performing this task. At Stearns & Foster's website you can read all kinds of fancy writings, but no e-mail address to contact them. I did not buy this mattress from Amazon, but decided I would comment on it here after I did buy it. I now look forward to going to bed and wake up each morning well rested, energized, and excited to greet the new day. The mattress is quite firm but I still go right to sleep as soon as I lay down whereas that was not happening on my old mattress. For some reason, the one we got is like a brick. Lovely. Stearns & Foster is a large mattress manufacturer founded in 1846 that is based in Trinity, NC in the United States. They haven't even been here yet." I was so ready for new a mattress as my lower back was always sore each morning. I wanted it to be durable and strong enough to hold but when I laid down on it - it was soft for arthritic patients. I told rep, "I am going to chiropractor regularly and what am I supposed to do???" Around 3-4hrs in I would feel my back slowly be unsupported and I would bottom out to the foam base layer due to my weight and the heat I put off would cause it to soften. To meet the requirement for "failure" I learned that a mattress has to have a 1 1/2 inch measurable sag. There is a sag in the middle and no matter how much I try not to roll into the sag I wake up in the middle of the night in the center where the sag is with back and hip pain. I thought I was buying comfort, boy was I wrong. I ordered this mattress online. The Hope Bay is only available in king or queen size and has only one firmness option. This mattress crapped out in about 6 mos.!!! Although their support systems will provide adequate cradling for the spine, the top comfort layers tend to be thicker. a yr. King Stearns and Foster Estate Rockwell Luxury Firm 14.5 Inch Mattress + FREE $200 Visa Gift Card, Skip to the beginning of the images gallery, Customize King Stearns and Foster Estate Rockwell Luxury Firm 14.5 Inch Mattress + FREE $200 Visa Gift Card, King Stearns and Foster Estate Rockwell Luxury Firm Mattress. The broad line-up ranges from firm to plush models at various price points, and there are pillow-topoptions as well. It was cheaper to replace one of the box springs than a new mattress. Who is commenting? A hole appeared in the mattress after two years. But given the width of the double mattress not much, that sag is substantial enough to cause issues to the body. comfort. 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