My question is not found in these FAQs. This particular refrigerator was about 2 years old. ET, Apply to become an Authorized GE Appliances Servicer, Major Appliance Questions 1-800-626-2005 GE Appliances Answer Center® Monday–Friday: 8 a.m.–8 p.m. It just started last night when a piece of plastic fell out in a drink - that looks like it may be part of something that crushes the ice. Ice Maker Not Dumping Ice. Thanks for considering this problem. A direct water supply line into the freezer allows it to produce ice. By Jerry Ford from Fairhope, AL Answers: Ice Maker Only Dispensing Crushed Ice. My icemaker is not filling enough. Gradually the water freezes and the GE refrigerator ice maker stores the ice until ready for use. When an ice maker fails to offer up its bounty of cold cubes, it can more than likely be an easy fix. Shut off the ice maker and allow the ice bucket to thoroughly dry and then replace it in the freezer. in Journalism from the University of Nevada, Las Vegas. Any input would be appreciated. Arrived very quickly ( 2 days ) very easy installation. I thought it was the motor but to no avail. Update a Service Appointment or Check Pricing, GE Appliance Service 1-800-GECares (1-800-432-2737) Monday–Friday: 7 a.m.–10 p.m. An ice machine collects water from the main water system of the refrigerator and pours it over the small tray. The crusher cover is the plastic divided that separates the ice storage from the ice crusher. I removed the ice drawer and emptied it out and looked at where the ice comes out of. ET Saturday–Sunday: 8 a.m.–6 p.m. My icemaker is leaking and dripping water. Unplugged it and pulled the entire panel out. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. My ice cubes will not drop from the mold. The valve requires at least 20 psi to function properly. My dispenser does not dispense ice cubes. Our GE refrigerator is about 5 yrs old, everything works fine except once awhile, the water dispense tube freeze up & I have to blow hot water into the tube to unfreeze the water. My icemaker is not making ice, not working. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates. As a professional writer she has researched, interviewed sources and written about home improvement, interior design and related business trends. It looks like there is an arm that moves and changes the modes. Is the ice bin completely full? This happened one other time and on its own it went back to cubes. That's the day you notice the small machine within the hulking appliance in the kitchen or work space and miss its consistent production of frozen cubes. Her full bio and clips can be viewed at www.vegaswriter.com. ET Sunday: Closed, Filters & Parts 1-877-959-8688 Monday–Friday: 8 a.m.–8 p.m. My dispenser does not dispense ice cubes. Ice Maker Not Making Ice. This fix works 95% of the time because ice chippings get on the mechanical parts and prevent the proper movement needed to switch from cube to crush. My icemaker does not make enough ice or does not make it fast enough. If the ice bin is completely full then your ice maker won’t keep making ice. I am assuming that the motor should turn the auger. The ice machine may be simple, but it does quite a lot inside the refrigerator door compartment. This can inadvertently get pushed up before the ice basin has had a chance to fill. Everything seems to be working fine with the exception of the ice maker. Ice makers not only need power to make cubes, they also draw power to engage heating elements that prevent all the inner workings from freezing up, and to keep cold air circulating. Hunker may earn compensation through affiliate links in this story. Where can I find a list of all GE Appliances icemaker support articles? Providing your zip code will allow us to ensure our products are available in your area. As a result, the ice maker won’t make ice. The remaining chips in the crusher blades or the bottom of the bucket get picked up as cubed ice is dispensing. My GE side by side fridge dispenses water and crushed ice just fine but when I want just cubes I push the button on the front of fridge and hear the click to change to cubes but still putting out crushed ice. Why is there a green light flashing on my refrigerator icemaker? Before chucking the entire ice making apparatus, take a minute to address the machine itself rather than the fridge or the electrical connections.